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Frequently Asked Questions

 

Should I replace my windows before the siding or vice versa?

Ideally, it is best to do both projects at the same time, but you can do either project first if you cannot do them simultaneously. If you decide to replace your windows first, there are no issues. If you decide to replace your siding and trim first, you should not “wrap” your exterior window trim. Replacement windows are installed from the outside of the house, and if the existing wood windows have trim already covering them, they will need to be removed and reconstructed before they can be installed.

 

Can I Customize My Windows?

Yes, replacement windows can be customized to fit your home, and we offer multiple styles and colors, as well as grids, and window glass patterns for various add-ons.

 

What Window Brands Do You Offer?

Tri State offers a variety of top-of-the-line window and siding brands like James Hardie. Your exterior design consultant will discuss all your options at the time of your appointment.

 

Why Can’t I Get A Quote Over The Phone?

Since our replacement windows are custom-made to fit your home it’s important that we come out to measure your windows and discuss your project before providing any pricing.

 

How Much Do Replacement Windows Cost?

All Tri State replacement windows are custom-made, so there is no one fixed price for our windows. Your exterior design consultant will discuss pricing at the time of your appointment.

 

What Does My Warranty Cover?

Your warranty covers your window’s parts and materials for the entire time you live in your home and is transferred to the next homeowner.

 

What Do I Need to Do To Prepare My Home For Installation?

We ask that you remove any fragile or valuable items near the window. All window treatments must also be removed – please be advised in certain cases, that these treatments might not fit after your windows have been installed.

 

Why is Re-siding Your Home Necessary?

Adding new siding to your home will not only show off the style of your home but also reduce the costs of upkeep and maintenance. Siding protects your home against the elements such as rain and snow that can result in water damage.

 

Can Siding Installations Affect the Interior of My Home?

While the siding is being replaced, there may be some rattling and pounding on your home’s exterior walls. It is recommended that you remove any fragile items from the exterior or interior walls of your home that may fall during installation. Installing new siding for your home is an important and necessary part of improving your home. For more information about installing your new siding or with additional questions, contact Tri State today!

 

Is Your Product Energy-Efficient?

Yes, we have several “energy star” packages and we only use the most energy-efficient window and siding products on the market. Your design consultant will discuss all the available options at the time of your appointment.

 

What Areas Do You Serve?

We service all of New Jersey and the surrounding areas including Staten Island and Rockland, NY. Some of the more popular areas we serve in NJ are Bergen County, Passaic County, Somerset County, Morris County, Monmouth County, Union County, Middlesex county.

 

Are Tri State replacement sidings weather resistant?

Yes. Our replacement vinyl siding series require little maintenance yet still hold up against the harshest of storms. Built with thick panels and advanced lock designs, our durable siding provides superior holding power, keeping it tight on walls—even in extreme winds.

 

Will replacement windows increase the value of my home?

Yes! Replacing your old windows with new Tri State replacement windows can help raise the value of your home earning you a higher return on investment.

 

My New Windows Have Condensation Between Them What Do I Do?

Some condensation is normal and will evaporate with time. However, if the condensation worsens please contact our service team.

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